BSA endorses ORANGE LHMO® Health Card - Affordable Health Care for Freelancers, StartUps and Small/Medium. Health coverage is now within reach. Prices from only P 3,880 to P 9,880 PER YEAR. Click here

BSA participates in MMDRRMC 3rd Metro Manila Shake Drill

In view of recent Fire incidents particularly in New City Commercial Center (NCCC) Mall Davao, and fires due to various causes in Resorts World, Manila Pavillion and many more places big and small causing hundreds of casualties, we are calling on all in the Outsourcung Industry to please put additional protection in place. It does not cost much to do this. AS ASSISTANCE, WE HAVE NEGOTIATED FOR ALL TO GIVEN P 500.00 OFF the price for these Emergency Ready Kits for direct orders (vs e-commerce rates). Click on image at the right to view the descriptions. WE ARE EXTENDING THIS EVEN TO NON MEMBERS - you DO NOT have to be Member to avail of this - just email your details and ERK MODEL you need and how many.

For Companies based in NCR, Bulacan, Cavite and Laguna, if you order a total of 10 or more, we will endorse you to the Country Distributor for a FREE onsite Fire Safety and Awareness presentation along with Disaster Preparedness.


BPO Services Association [Philippines]


Our Mission

The BPO Services Association (BSA) was formed in 2006 as a private-sector led organization to aggregate the collective interests of select Call Centers within the National Capital Region, Philippines. In 2009, as its scope was expanded to cover Business Process Outsourcing (BPO) Providers across the Philippines and welcomed all categories including Call Centers, Contact Centers, Transcription, KPO, DPO, LPO, Application Development and Maintenance, Animation, Graphics and Web, Engineering and CAD, and their smaller groupings, the Organization was renamed BSA/U to recognize the Unification. The ring in our logo represents this unification and the coming together of Customers, Overseas Partners, BPO Providers, and Government who are further linked in multually beneficial relationships fostered by BSA/U.

To advocate the advancement of the BPO Industry
To promote Quality of Service among BPO Providers
To aid new and existing BPO Providers achieve their goals

To ensure the continuing growth of the Industry by aiding overseas Companies in finding the right BPO Provider

To be the primary driver of growth of the BPO Industry towards its full potential

BSA/U is based in the Central Business District of Makati City, Metro Manila where it is co-located with multi-disciplinary companies.

Our Services

Member Verification/ Authentication

Member Acknowledgement/ Endorsement
Local B2B       - Supplier accreditation and endorsements
Overseas B2B - Processing of overseas requirements and identification of potential right-sized BPO Provider

Start Up Consultancy
Review of Existing Operations
Industry Information / Research


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General Information from Wikipedia Article:"Business process outsourcing in the Philippines", "BSA/U"

© 2017 All rights reserved. The BSA/U logo is a Trademark cover by IPOPHIL. We wish to thank the Business Software Developers Alliance with Users - original owner of the domain - for having transferred this domain to us. Website comments: